US Patent Issued to AMAZON TECHNOLOGIES on June 10 for "Speech processing using user satisfaction data" (Massachusetts Inventors)

ALEXANDRIA, Va., June 18 -- United States Patent no. 12,327,562, issued on June 10, was assigned to AMAZON TECHNOLOGIES INC. (Seattle).

"Speech processing using user satisfaction data" was invented by Praveen Kumar Bodigutla (Cambridge, Mass.), Alborz Geramifard (Cambridge, Mass.), Swanand Arvind Joshi (Cambridge, Mass.) and Joshua Levy (Cambridge, Mass.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Devices and techniques are generally described for generating user satisfaction data in a natural language processing system. In various examples, first user input data may be received by a natural language processing system. Behavioral data related to the first user input data may be determined. Natural languag...