ALEXANDRIA, Va., Feb. 19 -- United States Patent no. 12,231,377, issued on Feb. 18, was assigned to Amazon Technologies Inc. (Seattle).
"Chatbot conversation flow designer" was invented by Saket Saurabh (Sammamish, Wash.), Anubhav Mishra (San Carlos, Calif.), Fnu Don Manuel (Mountlake Terrace, Wash.) and Kuai Hu (Vancouver, Canada).
According to the abstract* released by the U.S. Patent & Trademark Office: "Techniques for updating a chatbot definition are described. In some examples, this updating includes receiving an edit to intent characteristics for a stage of a plurality of stages in a chatbot flow, identifying a stage to modify based on at least the received edit, identifying, for the stage, a default update rule based on the chatbo...