ALEXANDRIA, Va., Dec. 16 -- United States Patent no. 12,499,880, issued on Dec. 16, was assigned to Amazon Technologies Inc. (Seattle).

"Virtual assistant dialog management" was invented by Prakhar Gupta (Pittsburgh), Yang Liu (Los Altos, Calif.), Behnam Hedayatnia (San Francisco), Di Jin (Santa Clara, Calif.), Patrick Lueder Lange (Mountain View, Calif.), Sijia Liu (Santa Clara, Calif.), Spandana Gella (Montreal), Julia Bell Hirschberg (New York) and Dilek Hakkani-Tur (Los Altos, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A dialog management system that coordinates system dialog responses based on natural language guidelines which provide non-deterministic ways for the system to properly respond ...