ALEXANDRIA, Va., Dec. 16 -- United States Patent no. 12,499,482, issued on Dec. 16, was assigned to Amazon Technologies Inc. (Seattle).
"Customized retail environments" was invented by Vinod Krishnan Kulathumani (Westborough, Mass.) and Abhay Doke (Boston).
According to the abstract* released by the U.S. Patent & Trademark Office: "This disclosure describes, in part, systems for reporting and locating incidents within a facility using user-directed independently controlled devices. The systems and techniques provide for a user to report an incident through an interface of the independently controlled device, such as a smart shopping cart, and for the device to communicate with a facility management system to identify the location of the d...