US Patent Issued to Allstate Insurance on June 24 for "Consumer engagement and management platform using machine learning for intent driven orchestration" (Illinois Inventors)

ALEXANDRIA, Va., June 25 -- United States Patent no. 12,340,346, issued on June 24, was assigned to Allstate Insurance Co. (Northbrook, Ill.).

"Consumer engagement and management platform using machine learning for intent driven orchestration" was invented by J. Wayne Kullman (Glenview, Ill.), Thomas Pearson (Northbrook, Ill.), Dan Maloney (Northbrook, Ill.), Vinith George (Northbrook, Ill.) and Natalie Merlo (Northbrook, Ill.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Aspects of the disclosure relate to computing platforms that utilize machine learning to perform output generation based on intent identification. The computing platform may train intent orchestration models (e.g., intent identification, o...