US Patent Issued to Align Technology on April 22 for "Customer contact management in association with provisioning products through a provider network of an enterprise" (Russian, American Inventors)

ALEXANDRIA, Va., June 6 -- United States Patent no. 12,282,882, issued on April 22, was assigned to Align Technology Inc. (San Jose, Calif.).

"Customer contact management in association with provisioning products through a provider network of an enterprise" was invented by Vladislav Shcherbinin (Moscow), Kirill Savin (Raleigh, N.C.), Anna Akopova (Moscow), Arev Hambardzumyan (Moscow) and Arseniy Korsun (Kostroma, Russia).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems, methods, and computer-readable media for managing customer contact based on context. Specifically, a provider in a provider network associated with provisioning a specific product to a specific user can be identified. Context information...