ALEXANDRIA, Va., Feb. 26 -- United States Patent no. 12,236,377, issued on Feb. 25, was assigned to Affle International Pte. Ltd. (Singapore).
"Method and system for switching and handover between one or more intelligent conversational agents" was invented by Anuj Khanna Sohum (Singapore), Charles Yong Jien Foong (Singapore) and Madhusudana Ramakrishna (Sinapore, Singapore).
According to the abstract* released by the U.S. Patent & Trademark Office: "The present disclosure provides a method and system to perform switching and handover between one or more intelligent conversational agents. The system receives a first set of data in real-time. The system collects a second set of data in real-time. The system fetches one or more queries from ...