ALEXANDRIA, Va., June 9 -- United States Patent no. 12,288,031, issued on April 29, was assigned to ADP Inc. (Roseland, N.J.).
"Filtering user intent eligibility" was invented by Henry C. Will IV (Dover, N.J.) and Stefan George Wilk (Martinsburg, W.va.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Filtering user intents corresponding to user utterances is provided. A list of allowed user intents is generated, using a natural language understanding model of a chatbot, based on identifying one or more of a set of user intents corresponding to a user utterance within a filtered user intent mapping table. It is determined whether a user intent having a highest confidence score in the set of user intents corresp...