ALEXANDRIA, Va., June 19 -- United States Patent no. 12,335,220, issued on June 17, was assigned to Actiance LLC (Redwood City, Calif.).
"Techniques for supervising communications from multiple communication modalities" was invented by John Onusko (Garden Valley, Calif.), Gopalakrishnan Ramanujam (San Ramon, Calif.) and Jonathan Rudolph (Parsippany, N.J.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Disclosed herein is a computing device and data store for use in the storage and retrieval of communication objects. The computing device can receive a first communication sent using a first communication modality. The computing device can receive a second communication sent using a second communication modality...