ALEXANDRIA, Va., Sept. 10 -- United States Patent no. 12,412,449, issued on Sept. 9, was assigned to Acres Technology (Las Vegas).
"Dispatching casino agents to an electronic gaming machine" was invented by John F. Acres (Las Vegas), Kevin Parker (Las Vegas) and Andrea McCurry (Las Vegas).
According to the abstract* released by the U.S. Patent & Trademark Office: "Embodiments of the present invention are directed to a method for dispatching a person to an electronic gaming machine in response to a predefined event at the electronic gaming machine. A listing of casino agents who may be dispatched is stored on in a database. A communication on a network of gaming machines is received indicating that a casino agent should be dispatched to on...