ALEXANDRIA, Va., April 9 -- United States Patent no. 12,273,484, issued on April 8, was assigned to ACQUEON TECHNOLOGIES INC. (Irving, Texas).

"System and method for centralized multichannel outbound call campaign management" was invented by Ashok Raj Susairaju (Chennai, India) and Ashish Koul (San Jose, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system and method for centralized multichannel campaign management using digital consent acquisition, comprising: a campaign manager console, configured to allow an enterprise, such as a contact center, to create, configure, monitor, and deploy outbound call campaigns; a list manager configured to store, retrieve, create, and transform lists of numbers ...