ALEXANDRIA, Va., March 26 -- United States Patent no. 12,259,943, issued on March 25, was assigned to Accenture Global Solutions Ltd. (Dublin).

"Systems and methods for optimizing and harmonizing sequences of communications over different mediums" was invented by Sanjay Sharma (New Delhi), Nilesh Kumar Gupta (New Delhi), Elfin Garg (New Delhi), Rohan Aggarwal (Delhi, India) and Akriti Agrawal (Gurugram, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "Aspects of the present disclosure provide systems, methods, and computer-readable storage media that support optimization of communications transmitted over a plurality of communication mediums. Historical communications data may be analyzed to identify clu...