ALEXANDRIA, Va., June 4 -- United States Patent no. 12,323,312, issued on June 3, was assigned to 8x8 Inc. (Campbell, Calif.).

"Apparatuses and methods involving a set of servers monitoring data communication endpoints to assess possible communication problems" was invented by Zhishen Liu (Campbell, Calif.) and Bryan R. Martin (Campbell, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "In one example, a system includes a plurality of servers to provide data communication services for a respective set of endpoints. Computer circuit executes an algorithm to assess possible poor call quality sources based on types of call quality metrics are common a set of one or more parsed endpoints from among the set o...