US Patent Issued to 8flow on May 13 for "Machine learning automation of network resource workflows" (California Inventors)

ALEXANDRIA, Va., June 12 -- United States Patent no. 12,299,006, issued on May 13, was assigned to 8flow Inc. (San Mateo, Calif.).

"Machine learning automation of network resource workflows" was invented by Boaz Hecht (Palo Alto, Calif.), Josh Russ (Los Angeles), Yev Goldin (Los Angeles) and Frank Dye (San Francisco).

According to the abstract* released by the U.S. Patent & Trademark Office: "In an embodiment, a workflow automation computer system comprises one or more hardware processors; one or more network interfaces that are communicatively coupled to one or more internetworks and capable of network communication with a browser extension hosted on an agent computer, a relational database system, and a support ticket system; and one or...