ALEXANDRIA, Va., Nov. 18 -- United States Patent no. 12,477,066, issued on Nov. 18.
"Best time to call in automatic dialing operations" was invented by Adedamola Ojo (Torrance, Calif.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A method for debt collection has functions for dividing a day into specific time windows, analyzing historical call data over a period of time for specific accounts by telephone number, determining right party contact (RPC) percentage over all calls made to the telephone number within each of the specific time windows, determining a specific time window with the highest RPC as a best time to call (BTTC) for each account, utilizing the BTTC in preparing a specific call list for an a...