ALEXANDRIA, Va., July 9 -- United States Patent no. 12,352,874, issued on July 8.
"Digital monitoring badge system" was invented by Vera Kozyr (St. Petersburg, Russia), Dmitrii Lukashev (St. Petersburg, Russia), Egor Markov (St. Petersburg, Russia) and Igor Mikhnenko (St. Petersburg, Reunion).
According to the abstract* released by the U.S. Patent & Trademark Office: "A wearable badge for an employee that records and transmits audio from client interactions with the professional, comprising two microphones and two microphone channels that focus one microphone on the speech of the employee and the other microphone on the speech of the customer, making diarizing easier. The wearable badge also comprises a module to determine whether or not ...