US Patent Issued on Jan. 13 for "Management of queued appointment workflow using robotic process automation and template-based documents" (Canadian Inventors)

ALEXANDRIA, Va., Jan. 13 -- United States Patent no. 12,524,770, issued on Jan. 13.

"Management of queued appointment workflow using robotic process automation and template-based documents" was invented by Erin Boston (Kitchener, Canada) and Roger Christopher Bruggeman (London, Canada).

According to the abstract* released by the U.S. Patent & Trademark Office: "The disclosed embodiments include computer-implemented processes that manage adaptively queued appointment workflow through a virtualization of robotic process automation (RPA) techniques and an implementation of template-based document generation processes. An apparatus may obtain an element of appointment data that includes a customer identifier. The appointment data may include ...