GENEVA, Aug. 19 -- THE BOSTON CONSULTING GROUP, INC. (200 Pier 4 BoulevardBoston, Massachusetts 02210) filed a patent application (PCT/US2025/013943) for "GENERATIVE AI SYSTEMS FOR INTERPRETING CUSTOMER SERVICE COMMUNICATIONS" on Jan 31, 2025. With publication no. WO/2025/170829, the details related to the patent application was published on Aug 14, 2025.

Notably, the patent application was submitted under the International Patent Classification (IPC) system, which is managed by the World Intellectual Property Organization (WIPO).

Inventor(s): GAO, Andrea (200 Pier 4 BoulevardBoston, Massachusetts 02210), AWASTHI, Urvi (200 Pier 4 BoulevardBoston, Massachusetts 02210), ELANGOVAN, Sanjay (200 Pier 4 BoulevardBoston, Massachusetts 02210), K...