GENEVA, Dec. 31 -- GENESYS CLOUD SERVICES, INC. (1302 EL CAMINO REALSUITE 300MENLO PARK, California 94025) filed a patent application (PCT/US2025/033720) for "TECHNOLOGIES RELATING TO GENERATING KNOWLEDGE BASE ANSWERS IN REAL TIME TO ASSIST AGENTS DURING LIVE INTERACTIONS" on Jun 16, 2025. With publication no. WO/2025/264525, the details related to the patent application was published on Dec 26, 2025.
Notably, the patent application was submitted under the International Patent Classification (IPC) system, which is managed by the World Intellectual Property Organization (WIPO).
Inventor(s): GEORGE, Basil (GENESYS CLOUD SERVICES, INC.1ST FL., SHANTA SRIRAM TECHPARK,PSR PRIME TOWERS, NEXT TO DLFHYDERABAD 500032), PURUSHOTTAM ABHYANKAR, Ved (...