INTERNATIONAL PATENT: GENESYS CLOUD SERVICES, INC. FILES APPLICATION FOR "TECHNOLOGIES FOR OPTIMIZING SLOT ALLOCATIONS FOR WORK PLAN ASSIGNMENTS IN CONTACT CENTERS"

GENEVA, Dec. 10 -- GENESYS CLOUD SERVICES, INC. (1302 EL CAMINO REALSUITE 300MENLO PARK, California 94025) filed a patent application (PCT/US2025/031627) for "TECHNOLOGIES FOR OPTIMIZING SLOT ALLOCATIONS FOR WORK PLAN ASSIGNMENTS IN CONTACT CENTERS" on May 30, 2025. With publication no. WO/2025/250922, the details related to the patent application was published on Dec 04, 2025.

Notably, the patent application was submitted under the International Patent Classification (IPC) system, which is managed by the World Intellectual Property Organization (WIPO).

Inventor(s): D'ATTILIO, William (GENESYS CLOUD SERVICES, INC.1302 EL CAMINO REAL, SUITE 300MENLO PARK, California 94025), TER, Wei Xun (GENESYS CLOUD SERVICES, INC.1302 EL CAMINO REAL, SUI...