INTERNATIONAL PATENT: GENESYS CLOUD SERVICES, INC. FILES APPLICATION FOR "TECHNOLOGIES FOR LEVERAGING IMPROVED CONVERSATIONAL BOTS IN A CONTACT CENTER SYSTEM"

GENEVA, March 10 -- GENESYS CLOUD SERVICES, INC. (1302 El Camino RealSuite 300Menlo Park, California 94025) filed a patent application (PCT/US2024/043372) for "TECHNOLOGIES FOR LEVERAGING IMPROVED CONVERSATIONAL BOTS IN A CONTACT CENTER SYSTEM" on Aug 22, 2024. With publication no. WO/2025/049227, the details related to the patent application was published on Mar 06, 2025.

Notably, the patent application was submitted under the International Patent Classification (IPC) system, which is managed by the World Intellectual Property Organization (WIPO).

Inventor(s): SUNDARAM, Ramasubramanian (1st Fl., Shanta Sriram Techpark, Psr Prime TowersNext To DlfHyderabad 500032), ELLURU, Naresh Kumar (1st Fl., Shanta Sriram Techpark, Psr Prime TowersNex...