INTERNATIONAL PATENT: GENESYS CLOUD SERVICES, INC. FILES APPLICATION FOR "SYSTEMS AND METHODS RELATING TO AUTOMATING AFTER-INTERACTION OPERATIONS FOR AGENTS IN A CONTACT CENTER"

GENEVA, Dec. 31 -- GENESYS CLOUD SERVICES, INC. (1302 El Camino RealSuite 300Menlo Park, California 94025) filed a patent application (PCT/US2025/033722) for "SYSTEMS AND METHODS RELATING TO AUTOMATING AFTER-INTERACTION OPERATIONS FOR AGENTS IN A CONTACT CENTER" on Jun 16, 2025. With publication no. WO/2025/264527, the details related to the patent application was published on Dec 26, 2025.

Notably, the patent application was submitted under the International Patent Classification (IPC) system, which is managed by the World Intellectual Property Organization (WIPO).

Inventor(s): BUDUGUPPA, Pavan (Genesys Cloud Services, Inc.1st Fl., Shanta Sriram Techpark, PSR Prime Towers, Next To DLFHyderabad 500032), GEORGE, Basil (Genesys Cloud Servic...