INTERNATIONAL PATENT: GENESYS CLOUD SERVICES, INC. FILES APPLICATION FOR "METHODS AND SYSTEMS FOR GENERATING TAXONOMY ANALYTICS FOR ASPECTS OF CONTACT CENTER INTERACTIONS"

GENEVA, Aug. 26 -- GENESYS CLOUD SERVICES, INC. (1302 EL CAMINO REALSUITE 300MENLO PARK, California 94025) filed a patent application (PCT/US2025/014296) for "METHODS AND SYSTEMS FOR GENERATING TAXONOMY ANALYTICS FOR ASPECTS OF CONTACT CENTER INTERACTIONS" on Feb 03, 2025. With publication no. WO/2025/174621, the details related to the patent application was published on Aug 21, 2025.

Notably, the patent application was submitted under the International Patent Classification (IPC) system, which is managed by the World Intellectual Property Organization (WIPO).

Inventor(s): HAIKIN, Lev (GENESYS CLOUD SERVICES, INC.21A HABARZEL STREET, 4TH FLOOR6971029 TEL-AVIV), DAVID, Nelly (GENESYS CLOUD SERVICES, INC.21A HABARZEL STREET, 4TH FLOOR697102...