INTERNATIONAL PATENT: GENESYS CLOUD SERVICES, INC. FILES APPLICATION FOR "METHODS AND SYSTEMS FOR ENHANCING FUNCTIONALITY OF PREDICTIVE MODELS IN CONTACT CENTERS"

GENEVA, May 15 -- GENESYS CLOUD SERVICES, INC. (1302 EL CAMINO REALSUITE 300MENLO PARK, California 94025) filed a patent application (PCT/US2024/054140) for "METHODS AND SYSTEMS FOR ENHANCING FUNCTIONALITY OF PREDICTIVE MODELS IN CONTACT CENTERS" on Nov 01, 2024. With publication no. WO/2025/096962, the details related to the patent application was published on May 08, 2025.

Notably, the patent application was submitted under the International Patent Classification (IPC) system, which is managed by the World Intellectual Property Organization (WIPO).

Inventor(s): LEONARD, Julian (GENESYS CLOUD SERVICES, INC.THE ALCANTARA BUILDING, BONHAM QUAY, DOCK RD.GALWAY, H91 AX8R), TOTH, Greg (GENESYS CLOUD SERVICES, INC.THE ALCANTARA BUILDING, BONHA...