INTERNATIONAL PATENT: GENESYS CLOUD SERVICES, INC. FILES APPLICATION FOR "METHODS AND SYSTEMS FOR ENHANCED SEARCHING OF CONVERSATION DATA AND RELATED ANALYTICS IN A CONTACT CENTER"

GENEVA, May 15 -- GENESYS CLOUD SERVICES, INC. (1302 EL CAMINO REALSUITE 300MENLO PARK, California 94025) filed a patent application (PCT/US2024/054158) for "METHODS AND SYSTEMS FOR ENHANCED SEARCHING OF CONVERSATION DATA AND RELATED ANALYTICS IN A CONTACT CENTER" on Nov 01, 2024. With publication no. WO/2025/096974, the details related to the patent application was published on May 08, 2025.

Notably, the patent application was submitted under the International Patent Classification (IPC) system, which is managed by the World Intellectual Property Organization (WIPO).

Inventor(s): HAIKIN, Lev (GENESYS CLOUD SERVICES, INC.21A HABARZEL STREET, 4TH FLOOR6971029 TEL-AVIV), FAIZAKOF, Avraham (GENESYS CLOUD SERVICES, INC.21A HABARZEL STREET, 4T...