INTERNATIONAL PATENT: FIDELITY INFORMATION SERVICES, LLC FILES APPLICATION FOR "CHATBOT ASSISTANT POWERED BY ARTIFICIAL INTELLIGENCE FOR TROUBLESHOOTING ISSUES BASED ON HISTORICAL RESOLUTION DATA"

GENEVA, July 3 -- FIDELITY INFORMATION SERVICES, LLC (347 Riverside AvenueJacksonville, Florida 32202) filed a patent application (PCT/US2024/057243) for "CHATBOT ASSISTANT POWERED BY ARTIFICIAL INTELLIGENCE FOR TROUBLESHOOTING ISSUES BASED ON HISTORICAL RESOLUTION DATA" on Nov 25, 2024. With publication no. WO/2025/136606, the details related to the patent application was published on Jun 26, 2025.

Notably, the patent application was submitted under the International Patent Classification (IPC) system, which is managed by the World Intellectual Property Organization (WIPO).

Inventor(s): SHARMA, Ashish (2731, C Block Aerocity, MohaliPunjab), ARORA, Pulika (B-33/3, Sivanta Greens, Wave EstateSec 85 MohaliPunjab), PAINULY, Vivek (#56A, Shiv...