INTERNATIONAL PATENT: CDW LLC FILES APPLICATION FOR "COMPUTING SYSTEM, METHOD AND MEDIUM FOR PROCESSING CUSTOMER INQUIRIES USING SPEECH-TO-TEXT, LANGUAGE MODEL ANALYSIS AND TEXT-TO-SPEECH SERVICES"

GENEVA, Nov. 18 -- CDW LLC (200 N. Milwaukee AvenueVernon Hills, IL 60061) filed a patent application (PCT/US2025/026323) for "COMPUTING SYSTEM, METHOD, AND MEDIUM FOR PROCESSING CUSTOMER INQUIRIES USING SPEECH-TO-TEXT, LANGUAGE MODEL ANALYSIS, AND TEXT-TO-SPEECH SERVICES" on Apr 25, 2025. With publication no. WO/2025/235231, the details related to the patent application was published on Nov 13, 2025.

Notably, the patent application was submitted under the International Patent Classification (IPC) system, which is managed by the World Intellectual Property Organization (WIPO).

Inventor(s): CARTWRIGHT, Nathan, A. (3339 Evanston AveCincinnati, OH 45207)

Abstract: An autonomous communication system includes a language model, a retrieval mod...