Atlanta, Feb. 6 -- ATLANTA, CITY OF has issued a solicitation notice (PE-66062-NONST-2026-000000316) titled ‘Pre-Advertisement Notice: E911 Cloud-Based Customer Contact Center Solution’. Notably, the event starts on Feb. 4 and ends on Feb. 27.
Further, the description states, “The City of Atlanta, on behalf of the Atlanta Police Department will shortly undergo a competitive sealed bid process comprised of a prequalification phase as the initial step, followed by an Invitation for Bid (IFB) towards the procurement of a cloud-based AI Call Center Solution designed to reduce the volume of non-emergency calls received through its current Call Processing Equipment. Interested vendors will be required to submit a Demo, among other requirements w...