New Delhi, Oct. 10 -- Telecom Secretary Dr. Neeraj Mittal today said that as India moves from 5G to 6G, there is tremendous role for AI to improve the intelligence in networks, make them self-healing and move from generative AI to agentic AI to make customer service better.

He was speaking at the inauguration of the International Telecommunication Union's (ITU) "AI for Good - Impact India" Conference 2025 at IMC 2025 here.

"While the title of the summit is AI for Good, there is equally AI for Bad - and risks come along naturally, because AI is truly horizontal and sits atop all verticals. ..and we are able to see how artificial intelligence (AI) tools are leading to deep fakes, voice cloning, financial frauds, bypassing voice signatures a...