Lucknow, Aug. 21 -- In a major digital push to recover crores in pending traffic fines, the Uttar Pradesh Transport Department has introduced a WhatsApp chatbot service (8005441222) for sending e-challan notices directly to vehicle owners.
The service will allow recipients not only to receive verified challan notices but also to instantly check their status and make online payments.
According to officials today, the department has launched a statewide campaign to clear pending challans for 2024-25. However, more than one-third of these challans cannot be delivered, as vehicle registration details either lack mobile numbers or contain incorrect ones.
To avoid heavy penalties, the department has advised vehicle owners to regularly check...