Mumbai, Aug. 20 -- A major breakdown of a monorail near Mysore Colony station on Monday evening caused chaos and raised questions about emergency preparedness and infrastructure deficiencies.
Passengers complained of poor rescue mechanisms and lack of ventilation, with one commuter stating, "We had absolutely no idea about what needs to be done in an emergency". Others highlighted overcrowding, noting that ticket counters were reopened under pressure despite warnings of congestion.
When official helplines failed, commuters contacted the BMC's 1916 emergency number, prompting the Mumbai Fire Brigade's intervention. Twenty-three passengers suffered suffocation and were treated in 108 ambulances. Fourteen were discharged on-site, while four ...