Chennai, Oct. 21 -- In a shining example of Indian Railways' continued focuson passenger comfort and accessibility, an incident at Thanjavur Junction inTamil Nadu recently underscored the value of upgraded passenger amenities,especially for elderly travelers, especially during wee hours.
Two senior citizens, aged 71 and 87, were scheduled to board Train No.16751(RRM Express) at 1:10 AM, an inconvenient hour for those needing rest andcomfort.
To bridge the time gap, they booked a retiring room at the station--a facilityprovided in partnership with IRCTC and the private hospitality provider "FreshUp."To their pleasant surprise, the room offered much more than basic shelter:Spacious, air-conditioned room, Clean white towels and soap kits, se...