Bengaluru, March 12 -- "Just type 'get me a cab' or 'order samosas' and the rest will happen automatically," said Harshil Mathur as digital payments firm Razorpay unveiled new artificial intelligence-driven tools that could reshape how Indians use mobile apps and conduct online transactions.
Speaking at an AI summit, Mathur described a future where consumers will no longer need to navigate multiple steps inside apps to search, select and place orders. Instead, they will simply type a command and AI systems will complete the transaction autonomously.
Demonstrating what he called "agentic commerce," Mathur said users could open the Zomato app and type a request such as ordering samosas from one outlet and tea from another, and the system wo...