New Delhi, March 11 -- Delhi CM Rekha Gupta on Wednesday heard public grievances during a 'Jan Sunwai' session at the Chief Minister's Janseva Sadan and directed officials to ensure prompt and time-bound resolution of complaints.

Interacting with citizens from across the city, Gupta listened to their concerns and instructed the officials present to take immediate action on the issues raised.

Gupta said addressing citizens' problems effectively is the true measure of good governance and reflects a new work culture in the national capital where the government reaches people at their doorstep.

She added that the Delhi government is committed to strengthening the administrative system on the pillars of service, transparency and public partic...