Bhubaneswar, Sept. 26 -- In a major step towards citizen-centric governance, the Odisha Government, in partnership with Meta, today launched 'Ama Sathi', a unified WhatsApp chatbot providing access to over 120 citizen services for more than 45 million residents across the State.
Odisha becomes the second state in India after Andhra Pradesh to adopt this initiative.
Unveiled in the presence of Chief Secretary Manoj Ahuja, the initiative aims to provide convenient, last-mile access to essential public services.
Through this chatbot, citizens can access key government services including Birth and Income Certificates, Driving and Fertilizer Licenses, and incentive schemes like the National FamilyBenefit Scheme, all via a single WhatsApp numb...