Mumbai, June 2 -- Liberty General Insurance Ltd has emerged as one of the first insurance companies to provide on-ground support and ex-gratia settlements to customers affected by cross-border shelling during *Operation Sindoor*, stepping beyond standard contractual obligations under motor insurance policies.
Standard motor policies typically exclude damages caused by war or hostile acts, including shelling by foreign forces. However, Liberty General Insurance, guided by its customer-centric philosophy, announced that it had extended support to affected policyholders, settling claims on compassionate grounds.
The insurer's Claims Team was among the earliest to reach the impacted region, offering immediate assistance, guidance, and reassur...