Vijayawada, June 29 -- The Andhra Pradesh Municipal Administration and Urban Development Department has put in place an innovative system to measure service-level outcomes to drive effective delivery of civic services through proficient management.
The Urban Local Bodies (ULBs) across the state will be ranked on at least ten different service delivery parameters in the first place, based on which civic works will be aligned to the outcomes.
MAUD Department Principal Secretary S Suresh Kumar designed the new system in such a way that service delivery in ULBs is accomplished as per fixed timelines. This is for the first time ever that the MAUD Department, under the leadership of Suresh Kumar, is adopting a focused approach to address the ci...