New Delhi, Dec. 8 -- Facing flak from all sides, IndiGo offered profuse apologies and deep regret for the massive disarray and defended itself saying there was a "compounding effect of multiple factors" leading to an "unfortunate and unforeseeable" situation.
In its response to Directorate General of Civil Aviation (DGCA), it said given the complexity and vast scale of operations, it was not "realistically not possible to pinpoint the exact causes" immediately and requested additional time to conduct a comprehensive probe.
But Opposition parties were unsparing. Expressing concern over the liberty taken by other airlines cashing on passengers plight in hiking the fares, the Left parties, CPI and CPI (M), have called for an independent inqu...