New Delhi, Feb. 17 -- The role of artificial intelligence in improving government efficiency and public service delivery came under discussion at the India AI Impact Summit 2026 on Tuesday, with experts calling for rigorous evaluation and stronger governance frameworks before large-scale deployment.
The session titled 'AI in Governance: Revolutionising Government Efficiency' brought together researchers and policymakers to assess how AI tools can move beyond pilot projects to deliver measurable impact across public systems.
Dean Karlan presented findings from a study conducted in Togo that examined the use of machine learning to improve targeting of public services. According to the research, AI-supported targeting led to measurable impro...