New Delhi, Nov. 23 -- India's Global Capability Centres (GCCs) are accelerating their move from AI experimentation to full-scale deployment, with 58% already investing in Agentic AI and another 29% planning to scale within a year, according to the EY GCC Pulse Survey 2025 released on Sunday.
The findings signal a decisive transformation in the role of India-based GCCs, which are evolving into strategic decision-making and innovation hubs for global enterprises. The shift is being fuelled by rising GenAI adoption, deeper digital maturity and expanding organisational mandates.
The survey gathered responses from GCC leaders across sectors between August and October 2025. Respondents reported an average headcount of 800 employees.
GenAI adop...