Dhaka, Dec. 17 -- Bangladesh Bank has issued a new set of guidelines regarding the exchange of damaged, torn, or defective currency notes.

Under the new policy, customers will receive the full face value of a note if more than 90 percent of it is intact.

Any branch of any bank in the country is now mandated to provide this exchange service. The move comes as the central bank recently ceased its direct note-exchange services, shifting the responsibility to commercial bank branches to ensure public convenience.

Customers will receive the full exchange value immediately from any bank branch.

If less than 90 percent is found intact, the exchange value will not be paid instantly. Customers must submit an application through the bank branch...