, Oct. 29 -- Airtel IQ will help businesses drive deeper customer engagement through seamless and secure communication delivered over cloud

Swiggy, Urban Company, Justdial, Rapido, Havells among early customers

Chandigarh, October 29, 2020: Bharti Airtel ("Airtel"), India's largest integrated telecommunications company, marked its entry into the fast-growing cloud communications market with the launch of Airtel IQ today.

Airtel IQ, a cloud-based omni-channel communications platform, enables brands to deepen engagement with customers through timely and secure communication. Take for example a customer ordering food through an online platform and calling the delivery agent to find out the status of her order. The entire communication is ...