Nigeria, May 22 -- Starlink, the satellite internet service owned by SpaceX, has stopped taking new customers in Nairobi since November 2024 when demand surpassed what its network can handle.

Six months later, this limitation remains in place, leaving many who bought the Starlink hardware unable to access the internet service.

This problem has raised questions about whether satellite internet can meet the growing needs of busy city areas like Nairobi.

Starlink promised fast and dependable internet, but the current situation shows the limits of satellite networks in places with rapidly rising demand.

Customers who tried to sign up after November last year have been told to wait because the network in Nairobi is full.

The issue extends...