Nigeria, May 26 -- The Nigerian Communications Commission (NCC) has told mobile network operators and internet providers to inform their customers when a major service disruption is about to happen.

This notice must include the areas affected, how long the outage might last, and what steps are being taken to fix the issue.

The Commission gave this instruction in a circular sent to telecom firms.

It explained that operators must use public media to share details of any major disruption.

If the outage is planned, customers must be informed at least one week before it begins.

The NCC said this move is aimed at making sure users are kept up to date when service interruptions occur.

It also wants companies to handle such issues quickly a...