Srinagar, Aug. 27 -- Srinagar- When flash floods tore through Jammu & Kashmir, the region was plunged into chaos - power lines snapped, roads were washed away, and communication networks went silent. Families huddled in uncertainty, unable to reach loved ones stranded across the valley or beyond. Almost every major telecom operator - Airtel, Vodafone Idea, and BSNL - fell silent, leaving citizens in an unprecedented information blackout.

Amid this silence, one network stood out: Reliance Jio.Its resilient infrastructure allowed people across the valley to stay connected, offering a rare lifeline in the midst of the disaster.

Fathers could check on children stranded in other towns, daughters reassured parents in Srinagar, and families co...