30,000 complaints against e-commerce entities
Click here to read full article from source
Dhaka, Oct. 6 -- Service quality of the country's e-commerce entities has regularly been deteriorating as around 30,000 complaints have been lodged with the government agency concerned in the last few years.
Of the complaints against leading 47 e-commerce companies and hundreds of Facebook-based entities, more than 56 per cent were yet to be settled, depicting a gloomy future of the business in the era of the fourth industrial revolution, said, insiders.
The complaints were filed with the Directorate of National Consumer Rights Protection between July 2017 and September 2022 against 47 companies and a few hundred Facebook-based entities, according to the directorate.
Two defaulter companies which have almost stopped their operations - ...
To read the full article or to get the complete feed from this publication, please Contact Us