Tanzania, March 6 -- Having been raised by parents who had business operations in the hospitality industry, Laura Minde witnessed firsthand the challenges they went through in terms of human capital, often having to dismiss employees due to poor work ethics and deficiencies in skills.

Her father was a tour operator and owned some hotels.

Her deep understanding of the critical importance of cultivating a skilled and ethical labour force in sustaining business operations motivated her to form Laura Minde founder and managing director of Outstanding Solutions Ltd, a hospitality consulting firm that specialises in training, development, recruitment, team building facilitation, cv writing, and career coaching.

She currently serves as the fo...