Singapore, Nov. 14 -- The Straits Times' editor-at-large Han Fook Kwang's commentary on how work affects the lives of people around us resonated with me (Future of work? Fix how we view it today first, Nov 10).

In most workplaces, the work employees do has become nothing more than a commoditised economic transaction.

Acknowledging the nurse, bus driver or waiter's human presence and their service does help to give meaning to their jobs.

However, work itself will continue to be unfulfilling if the work environment does not instil a culture of safety, feeling of belonging, collaboration, trust and innovation.

Employees stay and continue working in an organisation because they like the work they are doing and find it challenging, meani...