India, July 28 -- Sir,

A new Ticket Counter was opened after inauguration of the second Terminal at Ashokapuram Railway Station for those coming from Western side and also nearby residents for easy travelling and also walking from 1st to 3rd, 4th, 5th or 6th Platforms.

Now people need not walk through foot overbridge from 1st Platform towards the 3rd or 4th etc.

But it is unfortunate that the new Ticket Counter is not kept open most of the times. It was closed on July 24 at 8.11 am and the Malgudi Express departs at 8.20 am from 4th Platform.

Just imagine the inconvenience caused to old and disabled persons - to walk from the new Western side entrance and go to 1st Platform through foot overbridge and return to 4th Platform through fo...