New Delhi, Sept. 21 -- Managing director Raman Koul says that strong customer engagement is one of the core values at Assa Abloy India. To achieve this, the company is putting customers right at the top of the pyramid and empowering channel partners to be brand ambassadors. Read about this and Koul's other mantras in this article, which is a part of his expansive conversation with Sourcing Hardware's managing editor Deepak Gupta for the magazine's #BPHILeadershipSeries.
Leaders and Leadership I believe that leaders are those who shift the tracks and create new ones, while managers follow the tracks that have been laid down by others. The difference between the two is that a leader is the one who takes initiatives and responds quickly to th...